I understand times are tough for everyone right now, especially for people like Shane, working as a front-line worker as his day job, who also has a small business on the side trying to get by during a pandemic. I started reaching out to Shane through email to gauge our options, and see if we had any flexibility to change our plans with him, and now after three and a half months I barely heard back from him. Read MoreĪs quickly as we had hoped, I began working with our vendors to change/cancel our wedding plans, and either refund our deposits or credit our account for future use of their services. Any sort of response or explanation would have made a big difference rather than the extremely poor service that we received. We feel that we were ignored, and eventually left paying for a service we never received. When we continued not to hear from Shane and did not see him on our day that he contractually agreed to perform, we felt that this is one of the worst experiences we have had with a professional.
We figured if there was any sort of positive to come out of all this, it was that we could have our DJ for our mini, very casual reception on 5/22. It would have been great to find a solution that we were all happy and comfortable with, but this was not possible with Shane refusing to answer our messages. And by the time this Spring came around, we simply stopped hearing from him. His responses were spotty at best at first, sometimes not answering for weeks. It’s extremely unfortunate that after first contacting Shane about our decision late in 2020, he never offered us options to resolve our situation. The venue was great on the day of, and our friends and family showed to celebrate, but we had not heard from Shane in months and he did not show on 5/22 even though there was a valid contract between us. (We were able to work out some sort of refund agreement with all of our other vendors, but the venue refused and Shane stopped answering us.) So, when the state of RI began loosening restrictions, we began inviting friends and family to join us at our venue on 5/22 to at least get a little bit of enjoyment out of the space we had reserved. But, we still had a venue and a DJ booked for.
My wife and I decided to have a small, intimate wedding outdoors last September with no big ceremony or reception.
Thank you for everything you did for us on our special day, Shane! & don’t forget, you owe us a Bruins game sometime! Read MoreĬheduling vendors once, we decided it was not worth it to continue to shift plans. You won’t find a better DJ for your wedding than Shane! Quality, affordability & personality are unmatched. We could not have asked for more!ġ0/10 recommend. He had everyone out on the dance floor all night - including me and my husband. Oh, and the music (if that’s what you’re hoping to hear about) was perfect - everything we asked for. Not only did the crowd on the floor go crazy but it brought everyone who wasn’t dancing back out on the floor with us! To take it one step even further, Shane took video the entire day & put it together for us in a fun video - totally on the house. Our wedding happened to be on one of the same nights as a Bruins playoff game & with so many Boston sports fans in our families, we wanted to be able to incorporate it somehow - SO, while DJ’ing, Shane kept an eye on the game and every time the Bruins scored, interrupted the song playing with the horn they play at the game when the B’s score - it was unreal & totally stole the show. When we had our meeting prior to the wedding, my husband and I instantly hit it off with Shane. He kept up communication and always emailed/called when he said he would. As soon as I reached out, Shane was totally responsive. Someone to answer my email, I needed vendors for my wedding who didn’t leave me hanging for days on end.